Warranty Questionnaire

Warranty Claim

To help us better serve your warranty repair request, we'll need to get some key information regarding your order. Simply fill out the form below and an Office Designs representative will be in touch with you shortly. If you have any questions while filling out your request, please contact us at 1.877.978.0062 or email customercare@officedesigns.com

Client Contact Information

First Name

Last Name

Street Address 1
(Item's current location)

Street Address 2




Email Address


Sticker Information
Please locate the sticker from the underside of your chair seat and provide the below information. A picture of this sticker is requested to expedite the fulfillment process.

Model Number (all three lines)

FO Number

Born On Date

Description of Problem

Sticker Image Upload
Please provide a picture of the sticker if possible. If claim is for an Aeron Chair Posturefit, please provide additional sticker info from control mechanism. If the chair no longer has it’s warranty sticker, please provide a copy of the original purchase receipt.


Image of Damage/Problem
Please provide a picture of the damage or problem with your chair. When appropriate, a video may be requested (i.e. squeak or unusual movement).


Image of Product
Please provide a picture of the full product for identification purposes.